Salesforce CRM Corporate Training

   COURSE CONTENT: 

Part#1: CRM Fundamentals · 

Introduction to CRM · Introduction to Sales Cycle · Understanding the terminologies of CRM · Introduction to SFDC · Understanding the workflow of SFDC with a real time example. 

 Part#2: SFDC Basics and Development · 

Understanding the terms in SFDC · Introduction to SFDC Editions · Creating Objects, Tabs and Apps in SFDC · Creating layouts and applying hierarchy · Creating roles and profiles · Creating workflow rules · Creating Tasks and Events · Understanding the SFDC admin system · Creating relationships between the objects.

  Part#3: SFDC Advanced Development · Invoking Apex · Creating Apex Classes and triggers · Customization using Apex programming · Integration to third party systems using SFDC AP · Introduction to Visual Force · Creating Visual Force pages · Creating Packages · Deploying SFDC. Using Visual Force in a real time scenario ·Creating Reports and Dashboards .